fnbguru

Privacy Policy

Comprehensive Data Collection

• Direct Information: Includes contact details, billing addresses, tax IDs, and professional portfolios.
• Automated Information: We collect IP addresses, browser types, and usage patterns via cookies to optimize the "Founding Member" experience.
• Third-Party Data: We receive verification data from Stripe regarding your payment standing and from social platforms if you link your professional portfolio.

Use of Professional Identity

• Vetting: Your professional history is analyzed to maintain the high-standard "Guru" status.
• Marketing & Shoutouts: For Founding Members, we use your name, business name, and profile image for social media features and "Recommended" badges.

Data Retention & Storage

• Financial Records: Transaction data is retained for 7 years to comply with international tax and audit regulations.
• Account Data: We store your profile data as long as your account is active. If you request deletion, we may retain certain info to prevent fraud or resolve pending disputes.

International Data Transfers

• Regional Scope: As we serve clients in the UAE, Saudi Arabia, and Pakistan, your data may be processed in various jurisdictions. We ensure all transfers comply with the relevant Data Protection Acts (e.g., GDPR-standard protections)

User Rights & Controls

• Access & Portability: You can request a copy of all data we hold on you.
• Correction: You have the right to update inaccurate professional info (e.g., updating your role from "Sous Chef" to "Head Chef").
• Opt-Out: You may opt out of marketing communications at any time while retaining essential system notifications.

Security Measures

• Encryption: We use SSL/TLS encryption for all data in transit.
• Access Control: Only authorized F&B Guru employees have access to sensitive user data, strictly for support or vetting purposes.